Shipping Policy

Shipping Policy

Thank you for shopping at Le trio store! We want to make sure you have a delightful shopping experience, and part of that involves providing transparent and efficient shipping services. Please take a moment to review our shipping policy below.

1. Order Processing Time:

  • All orders are processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at the checkout before completing your purchase.

3. Domestic Shipping:

  • We offer standard and expedited shipping options for domestic orders. Standard shipping generally takes 3-7 business days, while expedited shipping takes 1-3 business days.

4. International Shipping:

  • We currently offer international shipping to select countries. International shipping times and rates vary depending on the destination. Please note that customers are responsible for any customs duties or taxes imposed by their country.

5. Shipment Confirmation and Tracking:

  • Once your order is shipped, you will receive a shipment confirmation email with tracking information. This allows you to track your package and estimate the delivery date.

6. Undeliverable Packages:

  • In the event that a package is returned to us as undeliverable, we will attempt to contact you to resolve the issue. If we are unable to reach you, a refund (excluding shipping costs) will be issued.

7. Lost or Stolen Packages:

  • Le Trio is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure, and consider opting for a shipping method with tracking and insurance for added protection.

8. Address Accuracy:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your purchase. If there are any errors, contact us immediately.

9. Shipping Delays:

  • While we strive to meet our shipping estimates, unforeseen circumstances such as weather, carrier delays, or other issues may cause delays. We appreciate your understanding in such situations.

If you have any questions or concerns about your order or our shipping policy, please feel free to contact our customer service team at letriostore.ssa@gmail.com.

Thank you for choosing Le Trio We appreciate your business.